Email Responder is a breakthrough product, bringing the benefits of Automated Email Response Management to enterprises of all sizes. Whether your organization has 1 employee or 1,000, you can speed up your email customer service process, reduce labor costs, and please your customers. Arriving email is automatically assigned to a person or group, based on an analysis of its contents. Pre-written templates let your representatives answer most questions in only seconds, often with no typing at all. The time saved here will greatly reduce your labor costs for customer service. In addition, if you are using templates will also guarantee accuracy and consistency in all your replies. Email Responder's built-in reports let managers analyze the complete email database, finding not only how efficiently mail is handled, but which products and services produce the most questions and which questions are most common. Using this information can improve your products and your business. A one-time purchase of Email Responder will save you money while making your customers happier.